Six Preventative Measures Businesses Should Take to Prevent Future Outages Like the Recent Microsoft Event

The recent global Microsoft/CrowdStrike outage has affected many businesses – from small operators to global supply chains. While many businesses suffered, the damage could have been far worse. It is, therefore, important to reflect on this incident and learn how businesses can better protect themselves from incidents like this in the future. 

Businesses can take several proactive measures to prevent and mitigate the impacts of future outages. Companies can build a resilient and reliable digital ecosystem by diversifying their IT infrastructure, implementing robust disaster recovery (DR) plans, strengthening cybersecurity, enhancing communication protocols, investing in continuous improvement, and collaborating with technology partners. Preparing for potential disruptions ensures continuity, maintains trust, and safeguards business operations in an increasingly interconnected world. 

The Microsoft outage has underscored the need for businesses to adopt strategies like those above, to safeguard their operations against similar disruptions. By learning from this incident and implementing strategic changes, companies and users can better prepare for and mitigate the impacts of future outages. Building a more secure and reliable digital ecosystem is essential for maintaining trust and ensuring continuity in our increasingly digital world. 

Francois Smit

Francois Smit is a senior lecturer in IT at Belgium Campus iTversity.

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