Tshwane E-government app is meant to strengthen the fostering of participatory democracy, accountability and responsive (Batho Pele principles). Through this application, citizens and stakeholders will be given an opportunity to raise issues, provide input and influence City of Tshwane policies and strategies. The App also enables users to view the latest decisions that were taken and currently being handled by the city.

Citizens will be able to leave feedback, give suggestions and raise new topics. Feedback received from the Citizens will be used by officials as an opportunity to deliver services in an effective and efficient way.