South Africa’s biggest bank by customer numbers just told the market something every university in the country should pay serious attention to. It indicates a step change in the skills companies need, and the bank is taking charge of this upskilling.
Capitec‘s latest annual report shows a focus on artificial intelligence (AI) training, as it put 568 employees through cloud-focused learning last year with staff clocking nearly 43,000 hours on Udemy Business and Pluralsight. The bank is running its own masterclasses in SQL, Java and JavaScript, and has built internal “centres of mastery” across engineering, data and payments.
This is more than a skill investment story. While continuous upskilling remains a vital corporate responsibility, it signals how rapidly the capabilities required by industry are evolving, making it vital for higher education and industry to work together more closely. That is a gap that institutions of higher learning, private and public, increasingly need to address.